Jobs in Southampton, United Kingdom

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Role: Outbound Relationship Associate (Associate, Full-time). This is an outbound consultative telesales role, contacting businesses to introduce services and deliver new business opportunities to the brokerage team.

Company: Hilton-Baird Financial Solutions, a multi-award-winning, FCA-authorised commercial finance broker. We help businesses unlock working capital by providing funding solutions from banks and independent lenders. Hilton-Baird is part of FRP Advisory Group, a leading national business advisory firm.

• Generate new business opportunities through cold and warm telephone calling
• Introduce the company and services to businesses and identify current or longer-term funding needs
• Complete a full fact-find, gathering information and discussing available options
• Ensure compliance with procedures, policies and regulations (FCA, GDPR, etc.)
• Manage and develop your own diary to meet touchstones
• Build relationships with key decision makers and maintain a compliant approach to information gathering
• Maintain high levels of quality, integrity and professionalism
• Perform against touchstones set across the Balanced Scorecard
• Attend and engage in regular team meetings and contribute appropriately
• Maintain detailed and accurate records of all business dialogue
• Any duties as part of special projects

• Educated to GCSE standard or above
• Background in finance, business, or telemarketing is preferred
• Excellent communication skills and telephone manner
• Ability to learn quickly and excel in the role
• High attention to detail
• Determination and drive to meet touchstones
• Good business acumen
• Proven team player with excellent interpersonal skills
• Ability to work on own initiative and as part of a team
• Driven, hard-working and punctual
• Computer proficiency – Word, Excel, Outlook, and CRM systems

• Hybrid / flexible working
• Uncapped discretionary bonus structure
• Profit-related pay after completing a full financial year
• Life assurance
• 25 days holiday (excluding bank holidays)
• FRP pension scheme after three months
• Ongoing training and personal development
• Opportunities to develop skills and advance within or alongside FRP
• Annual flu vaccination
• Employee Assistance Programme
• Flexible Benefits Scheme

Our values: Straightforward, Confident, Pragmatic, Real. We are committed to sustainability, inclusion, equal opportunities, and ongoing learning and development. We aim to grow long-term relationships with clients and support their objectives.