Room Attendant

WGC Limited; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel services company is seeking a dedicated Room Attendant to support its housekeeping team in Southampton. This role includes cleaning guest rooms, replenishing supplies, and ensuring a great guest experience. The company offers a robust training budget of up to £10,000 annually and promotes career progression. Ideal candidates should have previous housekeeping experience and a strong attention to detail.

Benefits

Life Insurance

DiscountStore with discounts from ASDA, O2 & more

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Qualifications

• Previous experience in a housekeeping environment is preferred.
• Ability to provide a great guest experience.
• Willingness to learn and adapt.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Reporting maintenance faults and lost property.

Skills

Experience in housekeeping

Attention to detail

Customer service skills

Job description

Overview

Novotel Liverpool, 40 HANOVER STREET, NOVOTEL Liverpool, L1 4LN
Rate: £13.20 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

About WGC

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role: Room Attendant

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and deal with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

If you have previous experience of working in a housekeeping environment or your looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

Diversity and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.