Cycle Technician

Frasers Group plc; Southampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A retail company is seeking a Cycle Technician in Southampton to deliver high-quality bicycle repairs and customer service. You will be responsible for conducting various repairs, assembling new bikes, and providing clear advice to customers. Ideal candidates will have strong bicycle mechanics skills and previous workshop experience. The role is part-time with flexible hours.

Qualifications

• Skilled in bicycle mechanics, with experience repairing various bike types.
• Previous workshop experience as a mechanic/technician is highly desirable.
• Detail-focused with a commitment to quality and safety.

Responsibilities

• Conduct a wide range of bicycle repairs including adjustments and servicing.
• Assemble new bicycles to manufacturer’s guidelines and ensure safety.
• Conduct service consultations and provide repair recommendations.
• Maintain high standards of quality control for repairs.

Skills

Bicycle mechanics

Customer service

Attention to detail

Communication

Job description

Overview

As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.

We don’t just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you’ll have access to a fantastic range of benefits, rewards, and opportunities to grow your career.

What You’ll Be Doing

• Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
• Assembling new bicycles to manufacturer’s guidelines and ensuring they’re safe and ready for sale.
• Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
• Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
• Performing safety inspections to highlight and resolve potential issues.
• Maintaining high standards of quality control so every repair meets our safety and service expectations.
• Organising the workshop, managing spare parts, tools, and stock efficiently.
• Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.

Qualifications

• Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
• Previous workshop experience as a mechanic/technician is highly desirable.
• Strong knowledge of bicycle brands, models, and components.
• Detail-focused with a commitment to quality and safety.
• Confident communicator with great customer service skills.
• Able to work independently and collaboratively within a team.
• Physically able to work on your feet and lift bikes when needed.
• Flexible to work evenings and weekends in line with store hours.

Additional Information

Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA – and today we continue to support riders of all levels, from first-timers to experienced cyclists.

Key Details

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Management
• Industries: Retail