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Jobs in Doncaster, United Kingdom
Remote SaaS Customer Support Analyst - Troubleshooter
Methodfi
United Kingdom
Remote
GBP 30,000 - 35,000
Yesterday
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Customer Support Analyst
Methodfi
United Kingdom
Remote
GBP 30,000 - 35,000
Yesterday
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Remote English Expert - Native Speaker & Transcription Pro
micro1 Inc.
United Kingdom
Remote
GBP 40,000 - 60,000
Yesterday
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English Expert (Native Speaker)
micro1 Inc.
United Kingdom
Remote
GBP 40,000 - 60,000
Yesterday
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Senior React Native Engineer: Delightful Health Apps
Methodfi
United Kingdom
Remote
GBP 65,000 - 85,000
Yesterday
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Discover more opportunities than anywhere else. Find more jobs nowSenior React Native Engineer
Methodfi
United Kingdom
Remote
GBP 65,000 - 85,000
Yesterday
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Remote Europe CRO Business Development Manager
Greenlsr
United Kingdom
Remote
GBP 80,000 - 100,000
Yesterday
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Business Development Manager (CRO) – Europe – Remote Contract Research Organisation (CRO)
Greenlsr
United Kingdom
Remote
GBP 80,000 - 100,000
Yesterday
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Connect with headhunters to apply for similar jobsHGV Class 2 Driver - Tippers
Smith’s Gloucester Ltd
United Kingdom
Remote
GBP 36,000
Yesterday
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HGV Class 2 Tipper Driver - New Scania & Perks
Smith’s Gloucester Ltd
United Kingdom
Remote
GBP 36,000
Yesterday
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Remote Associate Psychotherapist for Military Family Therapy
Broadhorizons
Maidenhead
Remote
GBP 60,000 - 80,000
Yesterday
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Therapists - Little Troopers Therapy Programme (Associates)
Broadhorizons
Maidenhead
Remote
GBP 60,000 - 80,000
Yesterday
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Field Service Engineer - CNC Machines (South West)
Mills CNC Limited
United Kingdom
Remote
GBP 80,000 - 100,000
Yesterday
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Service Engineer - BU1 / BU2
Mills CNC Limited
United Kingdom
Remote
GBP 80,000 - 100,000
Yesterday
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Portuguese Content Editor — Part-Time, Remote & Flexible
Oberst
United Kingdom
Remote
GBP 2,000 - 3,000
Yesterday
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Content Editor for the Portuguese Market (Part-time, 20 hours per week)
Oberst
United Kingdom
Remote
GBP 2,000 - 3,000
Yesterday
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Enterprise Account Exec, UK & Nordics (Forensics)
AnaVation LLC
United Kingdom
Remote
GBP 105,000 - 195,000
Yesterday
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Enterprise Account Executive
AnaVation LLC
United Kingdom
Remote
GBP 105,000 - 195,000
Yesterday
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Remote Head of Finance Operations (UK FS)
LSL Group
Metropolitan Borough of Solihull
Remote
GBP 125,000 - 150,000
Yesterday
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Head of Finance Operations
LSL Group
Metropolitan Borough of Solihull
Remote
GBP 125,000 - 150,000
Yesterday
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Remote Mortgage Adviser - Flexible Hours & Growth
Nationwide Building Society
Dunfermline
Remote
GBP 60,000 - 80,000
Yesterday
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Mortgage Adviser
Nationwide Building Society
Dunfermline
Remote
GBP 60,000 - 80,000
Yesterday
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Remote Customer Experience & Sales Manager
Abbott Laboratories
Maidenhead
Remote
GBP 80,000 - 100,000
Yesterday
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Remote SaaS Customer Support Analyst - Troubleshooter
Methodfi
Remote
GBP 30,000 - 35,000
Full time
Yesterday
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Job summary
A leading tech startup is seeking a Customer Support Specialist to provide technical troubleshooting assistance via various channels. The ideal candidate has strong communication skills and experience in customer-facing roles, particularly in a SaaS environment. Key benefits include a salary of £30,000-35,000, share options, fully remote work, and 35 days of annual leave. Join an innovative team that values curiosity and ownership.
Benefits
Salary: £30,000-35,000
Share options
35 days annual leave
Comprehensive health insurance
Pension contributions matched up to 5%
Professional development budget
Qualifications
- Experience in customer-facing roles, preferably supporting a technical product in a SaaS B2B environment.
- Ability to communicate complex technical items into easy-to-understand concepts.
- Previous experience in a B2B SaaS startup environment is a plus.
Responsibilities
- Provide technical troubleshooting support to customers via email and live chat.
- Act as a subject matter expert on software products and assist customers.
- Maintain and improve FAQs and Knowledge base with product updates.
Skills
Customer support experience
Strong communication skills
Tech-savvy and analytical mindset
Curiosity and desire to learn
Tools
Metabase
Zendesk
Linear
JIRA
Sendgrid
Job description
A leading tech startup is seeking a Customer Support Specialist to provide technical troubleshooting assistance via various channels. The ideal candidate has strong communication skills and experience in customer-facing roles, particularly in a SaaS environment. Key benefits include a salary of £30,000-35,000, share options, fully remote work, and 35 days of annual leave. Join an innovative team that values curiosity and ownership.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.