Service Engineer - BU1 / BU2

Mills CNC Limited; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading CNC machine tools provider in the UK is offering a Service Engineer position in the South West. The role involves scheduled maintenance and customer service responsibilities with a focus on building relationships. Candidates should possess a relevant engineering qualification and have machine tool knowledge with at least three years of maintenance experience. Excellent communication and IT literacy are necessary. The company offers a competitive salary, additional benefits, and a company vehicle.

Benefits

25 days holiday plus Bank Holidays

Life assurance

Vitality health insurance

Discounts at gyms and retailers

Company vehicle

Qualifications

• Minimum 3 years' experience in a maintenance-based role post-apprenticeship.
• Knowledge of machine tools and controls is essential.
• IT Literacy for PC, Mobile, and Email use.

Responsibilities

• Perform scheduled maintenance of DN Solutions Machines.
• Service and repair machines while maintaining customer relationships.
• Provide technical support for the DN Solutions range.
• Observe health and safety practices.
• Stay updated with new machines and control systems.

Skills

Machine tool knowledge

Mechanical and electrical fitting skills

Good verbal and written communication

IT Literacy

Education

Engineering HNC and Modern Apprenticeship or equivalent experience

Tools

Fanuc

Siemens

Heidenhain

Job description

Service Engineer: Business Units 1 & 4 (South West)

Please note: This position is currently offered internally within Mills CNC and external applications are not yet being invited.

About Mills CNC

Mills CNC are the sole distributor of DN Solutions Machine Tools within the UK and Ireland – working across the vast array of manufacturing businesses within this varied industry sector, Mills CNC provide CNC machine tools that can meet any specification.

With a CNC machine in place, and the training to go alongside it, our customers across the length and breadth of the nation are manufacturing products that keep the country moving.

Whether it’s a lathe or a machining centre you’re likely to find one of our Doosan machines working away in the workshop of many manufacturing companies, including but not limited to:

• Aerospace
• Power generation
• Motorsport
• Oil and gas
• Medical
• Automotive
• Precision component manufacture

Our reputation is built on the quality, reliability, and performance of the DN Solutions machine tools we sell – and more importantly on the additional servicing we offer to all of our customers, our Field Service Team are integral to our business and we’re looking for someone who is looking for the next step in their career. This is an exciting opportunity for someone to join this constantly growing department and help Mills maintain our reputation as industry leading service providers. This is a customer facing, fast paced role that would suit an experienced field service engineer.

Role Overview

What you’ll be doing:

• Scheduled maintenance of the DN Solutions Machines and others in accordance with our internal servicing standards
• Regularly visit customers and service/repair machines whilst building and maintaining an excellent working relationship with all Mills CNC customers
• Provide technical support to staff concerning the DN Solutions range
• Ensure all health and safety practices are observed according to our rigorous internal standards
• Keep up-to-date with the machine range on offer from Mills CNC and attend training when new control systems and machines are announced

What we need:

Someone living within the Bristol to Worcestershire area. This role will primarily attend customer sites through the South West.

Essential Skills or Qualifications

• Engineering HNC and Modern Apprenticeship - or equivalent experience
• Machine tool knowledge - minimum 3 years' experience in a maintenance-based role (post apprenticeship)
• Mechanical and electrical fitting skills
• Knowledge of one or more of the following controls: Fanuc / Siemens / Heidenhain
• Good verbal and written communication
• IT Literacy - use of PC / Mobile / Email

What’s on offer

Along with 25 days holiday (plus Bank Holidays) and a highly competitive salary, the successful candidate will receive life assurance, Vitality health insurance, discounts at gyms and retailers across the country and many more perks available through our employee benefits scheme. A company vehicle will be provided.