Housing jobs in United Kingdom

With the cost of living at an all-time high, individuals and families are facing increasing challenges. Citizens Advice is seeing record demand for our services, and now more than ever, we need dedicated individuals to help make a positive impact.

As a Caseworker, you’ll directly support clients dealing with complex issues Primarily with debt, housing, benefits, and employment. You will assess their situations, provide clear, actionable advice, and advocate on their behalf with local authorities and service providers. You’ll deliver specialist debt advice, helping clients to understand the options available to them, helping them budget and maximise their income, as well as negotiating with creditors.

This role offers the opportunity to help people navigate difficult circumstances by offering practical solutions and emotional support. Your ability to listen empathetically, analyse issues, and provide tailored advice will be key to empowering clients to overcome their challenges.

We’re looking for someone with a ‘can-do’ attitude who is passionate about social justice and keen to make a real difference in people's lives.

By joining Citizens Advice, you’ll become part of a team that values integrity, collaboration, and inclusion. You’ll work alongside experienced professionals in a supportive environment that encourages growth and development. If you’re ready to take on a vital role that will positively impact your community, we’d love to hear from you.