Support Worker - Southwark Wellbeing Hub

Together UK; Greater London; On-site; GBP 25,000; Part time

Job summary

A community support organization in Southwark is seeking a part-time Support Worker to provide personalized support for individuals with mental wellbeing concerns. The role involves bridging the gaps between various services and requires experience in supporting vulnerable individuals. Essential qualifications include a minimum of GCSE or Level II in English and experience alongside those experiencing mental distress. The position offers flexible working within the community, and additional benefits include a focus on diversity and inclusivity within the workplace.

Qualifications

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience.
• Willing and able to collaborate with colleagues and other organisations.
• Lived experience of mental distress.

Responsibilities

• Bridge the gaps between statutory, health, community and voluntary services.
• Provide personalised support to anyone with mental wellbeing concerns.
• Coordinate and maintain your own workload and regularly report on activities.

Skills

Experience of working alongside individuals experiencing mental distress

Problem-solving skills relating to housing, welfare benefits, education and relationships

Basic competence in the use of email and word processing software

Able to produce clear records and reports in English

Education

Minimum of GCSE or Level II qualification in English

NVQ Level II in Health and Social Care or equivalent

Job description

Support Worker - Southwark Wellbeing Hub

Application Deadline: 11 January 2026

Department: Operations

Employment Type: Part Time

Location: Southwark Wellbeing Hub

Reporting To: Abigail Harris

Compensation: £24,721.63 per year (pro rata) plus £3630 geographical allowance per year (pro rata)

Description

The role of Support Worker is to bridge the gaps between statutory, health, community and voluntary services and to provide personalised support to anyone with a concern about their own or someone else’s mental wellbeing in Southwark. We support people to navigate local options of support and to be linked with specialist services which can meet their needs. Our aims are to support people to make informed decisions; to improve the wellbeing of everyone in Southwark & to support those with mental health needs to manage their wellbeing. The role of Support Worker involves autonomous, mobile working in the community alongside engagement with a fast-paced team. This is a 15 hour per week position.

Benefits

The Support Worker will facilitate a drop-in space at our main office and through outreach in community settings. From this they will hold a caseload of individuals they will support on a one-to-one basis for up to 12 weeks. Support Workers are required to coordinate and maintain their own workload and to regularly report on their activities in the community.

Skills, Knowledge & Expertise

Essential

• Minimum of GCSE or Level II qualification in English, or equivalent
• Experience of working alongside individuals experiencing mental distress and in partnership with them
• Able to establish and maintain a safe environment
• Willing and able to collaborate with colleagues and other organisations
• Basic competence in the use of email and word processing software and computerised systems for service user records and reports
• Demonstrate problem-solving skills relating to housing, welfare benefits, education and relationships
• Able to produce clear records and reports in English

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Lived experience of mental distress
• NVQ Level II in Health and Social Care, or equivalent

Job Benefits

Download the PDF to find out more about what you can get out of working for us.

Benefits of Working for Together

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.

Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/governmentorganisations/disclosure-and-barring-service. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091