Gym jobs in United Kingdom
Senior Customer Insight & Analytics Lead
Manchester Airport plc.
Senior Customer Insight Analyst
Manchester Airport plc.
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Senior Customer Insight & Analytics Lead
Job summary
A leading airport services company in Manchester is seeking a Senior Customer Insight Analyst to enhance customer experience through data-driven insights. The role requires expertise in SQL and data visualization tools, coupled with a passion for improving commercial strategies. Responsibilities include analyzing customer data, developing segmentation models, and collaborating with marketing and service teams. The position offers excellent perks such as 25 days of holiday, a gym, and a pension plan.
Benefits
Qualifications
- Commercially minded analyst using data to influence decisions.
- Experience generating customer insight for stakeholders.
- Experience working with stakeholders at all business levels.
Responsibilities
- Collecting, analysing and interpreting customer data.
- Building, maintaining and optimising dashboards.
- Developing and maintaining customer segmentation models.
- Acting as a Super User of Customer Data Platform (CDP).
- Monitoring and analysing customer feedback.
- Building predictive models for customer behaviour.
- Partnering with customer service and marketing teams.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.