Engineer jobs in United Kingdom
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Service Desk Engineer — 24/7 ICT Support & Growth
Job summary
A telecommunications company in Belfast is seeking a Service Desk Engineer to ensure the stability of ICT solutions. The successful candidate will provide expert technical support and manage various projects while collaborating with teams to deliver exceptional service. This role requires a customer-focused mindset, strong technical expertise, and knowledge of service assurance processes. Along with a competitive salary, the position offers world-class training and comprehensive benefits including a pension scheme and enhanced family leave.
Benefits
Qualifications
- Strong knowledge of Mobile, LAN, WAN, Voice, and ICT solutions.
- Commitment to continuous learning and maintaining industry accreditations.
Responsibilities
- Deliver ICT support to internal and external clients.
- Provide operational support to meet KPIs and SLAs.
- Collaborate with internal teams to resolve issues.
- Drive continuous improvement and innovation.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.