1,124

Demand Planner jobs in United Kingdom

Contact Centre Planner: Forecast, Schedule & Optimise

Johnson Controls, Inc.

Manchester
On-site
GBP 80,000 - 100,000
26 days ago
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Supply Chain Scheduler

Sacmis

Norwich
On-site
GBP 40,000 - 50,000
26 days ago

Senior Planner - Battery Facility Project

Sir Robert Mcalpine Ltd.

Bridgwater
On-site
GBP 40,000 - 60,000
26 days ago

Planner

Sir Robert Mcalpine Ltd.

Bridgwater
On-site
GBP 40,000 - 60,000
26 days ago

Strategic Site Project Planner - Manufacturing & Scheduling

Cafrail

Newport
On-site
GBP 25,000 - 35,000
26 days ago
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Site Project Planner

Cafrail

Newport
On-site
GBP 25,000 - 35,000
26 days ago

Fixed-Wing CAMO Planner: Airworthiness & Planning

Fibernet

City of London
On-site
GBP 45,000 - 60,000
26 days ago

Fixed Wing CAMO Planner

Fibernet

City of London
On-site
GBP 45,000 - 60,000
26 days ago
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Logistics & Production Planner

ForFarmers Group

United Kingdom
On-site
GBP 25,000 - 35,000
26 days ago

Strategic Supply Chain Planner - 4-on/3-off Shift

Gearys Bakeries Limited

Glenfield
On-site
GBP 30,000 - 40,000
26 days ago

Supply Chain Planner

Gearys Bakeries Limited

Glenfield
On-site
GBP 30,000 - 40,000
26 days ago

Programme Integration Scheduler - Navy Command

Altrad Services

Bristol
On-site
GBP 40,000 - 60,000
27 days ago

Project Scheduler

Altrad Services

Bristol
On-site
GBP 40,000 - 60,000
27 days ago

Remote Financial Planning Administrator

Attivo Group

Cardiff
On-site
GBP 60,000 - 80,000
28 days ago

Financial Planning Administrator

Attivo Group

Cardiff
On-site
GBP 60,000 - 80,000
28 days ago

Strategic Media Planner - Hybrid, Data-Driven

WPP Media Limited

City of London
Hybrid
GBP 40,000 - 55,000
28 days ago

Account Planner

WPP Media Limited

City of London
Hybrid
GBP 40,000 - 55,000
28 days ago

Principal Planning Officer

Dunnebier Print & Marketing

Doncaster
On-site
GBP 40,000 - 60,000
28 days ago

Production Planner

Dr. Martens

City of London
On-site
GBP 25,000 - 35,000
29 days ago

Production Planner

Christianaid

United Kingdom
On-site
GBP 25,000 - 35,000
29 days ago

Production Planner: Optimize Runs & Cut Downtime

Christianaid

United Kingdom
On-site
GBP 25,000 - 35,000
29 days ago

Client Support & Field Planning Coordinator

Apogee

Maidstone
Hybrid
GBP 26,000
29 days ago

Customer Support and Planning coordinator.

Apogee

Maidstone
Hybrid
GBP 26,000
29 days ago

AutoCAD LT Space Planner for Facilities

G4S

Bridgwater
On-site
GBP 37,000
29 days ago

CAD SPACE PLANNER

G4S

Bridgwater
On-site
GBP 37,000
29 days ago

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Similar jobs:

Transport Planner jobsPlanner jobsEvent Planner jobsFinancial Planner jobsProject Planner jobsDemand jobs
Contact Centre Planner: Forecast, Schedule & Optimise
Johnson Controls, Inc.
Manchester
On-site
GBP 80,000 - 100,000
Full time
26 days ago

Job summary

An industrial machinery manufacturer is seeking a Contact Centre Planner in Manchester. The role focuses on driving operational excellence through efficient staff scheduling and real-time performance monitoring. Candidates should have over 2 years of experience in operations and strong analytical skills. The position offers a competitive salary and generous leave. Apply now for a chance to join a dynamic team.

Benefits

Competitive Salary
Generous Leave
Holiday Purchase Scheme
Pension plan
Life assurance
Employee assistance program
Exclusive Discounts
Career Development
Free Onsite Parking
Dress Down Fridays

Qualifications

  • 2+ years’ experience in operations (contact centre, back office, or field) or 12+ months in external resource planning.
  • Strong analytical skills with experience in regression/propensity modelling across multichannel environments.
  • Effective team collaboration and communication skills.

Responsibilities

  • Drive operational excellence by managing staff schedules effectively.
  • Conduct ongoing forecasting reviews to ensure accuracy.
  • Monitor staff adherence and address shortfalls with data-driven solutions.
  • Manage agent skill profiles to align with SLA requirements.
  • Lead governance meetings to align planning with business needs.

Skills

Analytical skills
Problem-solving
Communication
Team collaboration

Tools

WFM tools (NICE, Verint, Alvaria, EG Solutions)
Telephony systems (NICE, AWS, Avaya)
Advanced Excel
Job description
An industrial machinery manufacturer is seeking a Contact Centre Planner in Manchester. The role focuses on driving operational excellence through efficient staff scheduling and real-time performance monitoring. Candidates should have over 2 years of experience in operations and strong analytical skills. The position offers a competitive salary and generous leave. Apply now for a chance to join a dynamic team.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.