Customer Support jobs in United States
Technical Van Demonstrator - South West England and South Wales
The Tool Connection Limited
School Attendance Officer
Northampton Business Directory
Head of Technical Support & Customer Experience
Northampton Business Directory
Customer Service & Driver Support Advisor
Dubizzle Limited
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsEuropean Director of Customer Success — Growth & Retention
Contentful Contentful GmbH
Customer Service Operations Support Analyst (Office-Admin/Clerical) - PG5016
Caresoft Global Limited
Rent Account Manager Housing Victory Homes
Gasway Services Ltd.
Scientist – Molecular Diagnostics CV-Library Scientist – Molecular Diagnostics
Scienceabode
Automotive Parts Retail Associate - Bonus & Progression
GSF Car Parts
Event Support Specialist – Hybrid Role with Benefits
Skiddle Ltd
Senior Automation & Controls Engineer (PLC/Robotics)
Wynne Group
Field Service Engineer: Hands-On Tech, Training & Growth
Linde Material Handling
Field Service Engineer – Forklifts & Intralogistics
Linde Heavy Truck Division Ltd.
Forklift Service Engineer - Company Vehicle & Training
Toyota Material Handling UK Ltd
Field-Based Customer Support & Process Improvement Lead
Britvic plc
Customer Care Engineer
Job summary
A renowned UK manufacturer seeks a Customer Care Engineer in Hull. The role includes delivering exceptional aftercare service, managing customer warranty issues, and ensuring quality standards. Candidates should possess joinery/woodwork qualifications and demonstrate excellent interpersonal skills and logistical knowledge. A clean driving license is required. This position offers a dynamic work environment focused on customer satisfaction and quality in manufacturing.
Qualifications
- Experience in a similar manufacturing process required.
- Clean driving license is essential.
- High level of logistical knowledge within the UK and Europe.
Responsibilities
- Manage customer warranty issues and complete all service work.
- Liaise with clients, customers, and dealers professionally.
- Support the wider Customer Service team with product knowledge.
Skills
Education
Willerby - it’s our name and is a core component of who we are. We’re so proud of our legacy and to have grown from manufacturing in a tiny village nearby to our sprawling 90-acre site in Hull today. Our goal has always been and always will be dedication to detail and creating a quality product.
With over 75 years experience, Willerby has been the UK’s largest manufacturer of holiday homes and lodges. We love designing practical and beautiful homes for parks not only in the UK but also across the world.
A vacancy has arisen for a Customer Care Engineer at Main Site. To deliver a professional aftercare service to all our customers and work with the company quality standard.
- Represent the business at all levels, liaising with clients, customers and dealers in a professional manner
- Manage customer warranty issues and complete all service work to the Company’s expected quality standard
- Maintain a high level of service to all our customers using the ethos “our customer, our responsibility”
- Support the wider Customer Service team with knowledge of products as necessary
- Ensure workload is prioritised regularly so customer issues can be remedied at the earliest opportunity
- Ensure that off-site Health & Safety risk assessments are completed, and off-site park rules and procedures are followed
- Experience of the same/similar manufacturing process
- Qualification in joinery/woodwork
- High Level of product knowledge
- Clean driving license
- High level of logistical knowledge within the UK and Europe.
- Excellent interpersonal skills
- Ability to self-manage and be proactive
- Good project management on all aspects of service rectification
- Driven and confident individual
- Energetic and enthusiastic
- Good all-round knowledge of procedures
- Confident to multi-task on a finished product.
- Excellent eye for detail
- Good Level of IT
- Ability to feedback into the business in a professional manner
- Ability to produce technical and written reports.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.