Customer Service jobs in United Kingdom
Retail Store Manager: Lead KPI-Driven Customer Experience
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Retail Store Manager: Lead KPI-Driven Customer Experience
Job summary
A global footwear brand in Stratford-upon-Avon is seeking a Store Manager to lead and enhance team performance while delivering exceptional customer service. With your experience, you will foster a welcoming environment and empower team members. Candidates should have 4+ years of retail experience, proven leadership skills, and a passion for retail. Flexibility in scheduling and strong communication are important. Join us to make a meaningful impact in a dynamic retail environment.
Qualifications
- 4+ years of total retail experience, preferably as a Store Manager.
- Strong communication skills in English and local language.
- Flexibility with work schedule including nights and weekends.
Responsibilities
- Deliver outstanding service using the C.H.A.R.M service model.
- Lead the store team to meet performance metrics.
- Build a welcoming, inclusive environment.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.