Gym Front Desk & Member Experience (Part-Time)

Nuffield Health Brentwood; Guildford; On-site; GBP 22,000 - 27,000; Part time

Job summary

A fitness and wellbeing provider in Guildford is seeking a Front of House Team Member to deliver exceptional customer service and create a warm, welcoming environment. The ideal candidate will possess strong communication skills and basic computer proficiency, and be willing to train as a Lifeguard. This part-time role involves providing assistance to club members and visitors, ensuring they feel valued and cared for. Enjoy a range of fitness and wellbeing rewards including free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Able to provide exceptional customer service.
• Strong communication skills both face-to-face and over the phone.
• Willing to undergo training for Lifeguard breaks.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the reception and maintain attention to detail.
• Create a welcoming and professional environment.
• Answer queries in a caring manner.
• Be able to swim to a high standard.

Skills

Customer service

Communication skills

Basic computer skills

Initiative

Empathy

Job description

A fitness and wellbeing provider in Guildford is seeking a Front of House Team Member to deliver exceptional customer service and create a warm, welcoming environment. The ideal candidate will possess strong communication skills and basic computer proficiency, and be willing to train as a Lifeguard. This part-time role involves providing assistance to club members and visitors, ensuring they feel valued and cared for. Enjoy a range of fitness and wellbeing rewards including free gym membership and health assessments.