Operations Coordinator - Customer Service | Generous Benefits

CitySprint Ltd; Warwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading courier services provider in Warwick is seeking an Operations Coordinator. This role requires coordinating team activities and ensuring smooth operations for excellent service delivery. The ideal candidate will have experience in dispatching, strong communication skills, and the ability to address customer needs promptly. The position is office-based with a fixed-term contract until January 2027, offering competitive salary and various employee benefits.

Benefits

Impressive holiday allowance

Additional day off for birthday

Death in service allowance

Enhanced maternity and paternity leave

Complimentary day of annual leave

Health and wellness program

Medicash perks at work

Ride to work scheme

Qualifications

• Experience supporting dispatching or allocating vehicles.
• Ability to respond promptly to customers and suppliers' needs.
• Self-motivated with minimal supervision required.

Responsibilities

• Answer phone lines promptly and professionally.
• Arrange collections, transit routes, and deliveries.
• Liaise with Operations departments to ensure timely imports.

Skills

Dispatching

Customer service

Communication

Problem-solving

Time management

Job description

A leading courier services provider in Warwick is seeking an Operations Coordinator. This role requires coordinating team activities and ensuring smooth operations for excellent service delivery. The ideal candidate will have experience in dispatching, strong communication skills, and the ability to address customer needs promptly. The position is office-based with a fixed-term contract until January 2027, offering competitive salary and various employee benefits.