Premium Auto Parts Advisor | Customer-Focused Career Growth

Listers Group; Stratford-upon-Avon; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading automotive retailer in Stratford-upon-Avon is seeking a Parts Advisor to deliver exceptional customer service and manage parts supply for both retail and workshop. The ideal candidate will possess experience in a parts advisor role or have a good understanding of cars and the ability to learn. The position offers a competitive salary plus a monthly bonus, a supportive work environment, and numerous employee benefits including a pension and discounts on services.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Company Events

Qualifications

• Previous experience as a parts advisor or motor factor knowledge.
• Ability to quickly establish rapport with customers.
• Proactive and sales-driven attitude.
• Excellent communication & organizational skills.
• Ability to work under tight deadlines.

Responsibilities

• Receive deliveries and serve customers at the front desk.
• Pre-pick parts for job cards and check stock availability.
• Develop customer relationships through effective communication.
• Replenish consumables and service parts regularly.
• Process warranty claims and maintain customer records.
• Develop knowledge of Audi products and parts.

Skills

Customer service

Communication

Organizational skills

Sales driven

Job description

A leading automotive retailer in Stratford-upon-Avon is seeking a Parts Advisor to deliver exceptional customer service and manage parts supply for both retail and workshop. The ideal candidate will possess experience in a parts advisor role or have a good understanding of cars and the ability to learn. The position offers a competitive salary plus a monthly bonus, a supportive work environment, and numerous employee benefits including a pension and discounts on services.