Planned Works Scheduler – Hybrid Role (CRM/Data)

Inside Housing Management; Oldham; Hybrid; GBP 28,000; Full time

Job summary

A property management firm in Oldham is seeking a Planned Works Co-ordinator to join their team on a full-time permanent basis. The role involves supporting complex repairs through effective resource management and excellent customer service skills. Candidates should be organized, have strong time management abilities, and be familiar with databases and CRM systems. The position offers a competitive salary of £27,315 annually and a flexible hybrid working arrangement.

Benefits

Competitive salary

27 Days Holiday + Bank Holidays

Pension Contributions up to 9%

Healthcare Cashback Plan

Employee Assistance Programme

Qualifications

• Experience of working in a customer-focused environment.
• Ability to work methodically, follow agreed procedures, and accurately record data.
• Knowledge of managing Housing Health and Safety Rating Systems (HHSRS) cases.

Responsibilities

• Support the delivery of complex repairs by delivering effective resource management.
• Work within agreed performance targets and manage work scheduling.
• Maintain accurate records and work under pressure.

Skills

Customer service skills

Organizational skills

Time management skills

Working with databases

Experience with CRM systems

Experience of scheduling work

Education

Educated to NVQ II or equivalent GCSEs

Tools

Microsoft Office

Job description

A property management firm in Oldham is seeking a Planned Works Co-ordinator to join their team on a full-time permanent basis. The role involves supporting complex repairs through effective resource management and excellent customer service skills. Candidates should be organized, have strong time management abilities, and be familiar with databases and CRM systems. The position offers a competitive salary of £27,315 annually and a flexible hybrid working arrangement.