Customer Service jobs in United Kingdom
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Receptionist
Job summary
A leading hospitality provider is looking for a motivated Receptionist to join their team at Premier Inn Redditch North A441. This role involves delivering exceptional customer service to guests and embracing a unique welcoming atmosphere. The position offers 32 hours of work per week, a pay rate of up to £12.56 per hour, and a fixed-term contract until 01/09/2026. The company promotes diversity and encourages applications from under-represented groups.
Benefits
Qualifications
- Passion for customer service to enhance guest experiences.
- Ability to work in a team and communicate effectively.
Responsibilities
- Be part of the leading hospitality business in the UK.
- Provide outstanding service to guests at the reception.
Skills
We're currently recruiting in our Redditch North A441 Premier Inn Hotel. Working 32 hours per week, paying up to £12.56 per hour.
Up to £12.56 per hour
Fixed term contract – we don’t do zero hours contracts! End date – 01/09/2026
32 hours per week
Bordesley Lane & Alvechurch Highway, Redditch B97 6
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Join our team at Premier Inn Redditch North A441 as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.
Job ref: 127926-4492
Advertised: 11 Dec 2025
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.