Receptionist

Whitbread PLC; Redditch; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality provider is looking for a motivated Receptionist to join their team at Premier Inn Redditch North A441. This role involves delivering exceptional customer service to guests and embracing a unique welcoming atmosphere. The position offers 32 hours of work per week, a pay rate of up to £12.56 per hour, and a fixed-term contract until 01/09/2026. The company promotes diversity and encourages applications from under-represented groups.

Benefits

Training and support

60% off Premier Inn rooms

25% off meals

Pension and saving schemes

Discounts at various retailers

Complimentary breakfast for 2

Qualifications

• Passion for customer service to enhance guest experiences.
• Ability to work in a team and communicate effectively.

Responsibilities

• Be part of the leading hospitality business in the UK.
• Provide outstanding service to guests at the reception.

Skills

Customer service passion

Communication skills

Job description

Receptionist – Redditch North A441 Premier Inn Hotel

We're currently recruiting in our Redditch North A441 Premier Inn Hotel. Working 32 hours per week, paying up to £12.56 per hour.

Pay rate

Up to £12.56 per hour

Contract type

Fixed term contract – we don’t do zero hours contracts! End date – 01/09/2026

Hours

32 hours per week

Location

Bordesley Lane & Alvechurch Highway, Redditch B97 6

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Redditch North A441 as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 127926-4492

Advertised: 11 Dec 2025