Customer Service jobs in United Kingdom

Field Service Engineer - Sheffield / Rotherham - M1 Corridor page is loaded## Field Service Engineer - Sheffield / Rotherham - M1 Corridorremote type: Remotelocations: Abingdontime type: Full timeposted on: Posted Todayjob requisition id: JR25\_001281Help grow a safer, cleaner, healthier future for everyone, every day.**Electronics Field Service Engineer – Based Sheffield / Rotherham – M1 Corridor - £41,000 starting salary plus overtime package**is looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection equipment. No previous experience in Gas detection products is necessary as full product training will be provided. The successful candidate will need to live in the Darlington area to primarily cover customer in and around that area.Company: Crowcon Detection Instruments Ltd, 172 Brook Drive, Milton Park, Abingdon, Oxfordshire, OX14 4SD.We have been designing and manufacturing life-saving products for 50 years, protecting people from toxic and flammable gases.is a wholly owned subsidiary of . Halma’s () purpose is growing a safer, cleaner, healthier future for everyone, every day. Halma is a market leader in specialist safety, health, and environmental technologies, a global group of businesses developing solutions that push the boundaries of science and technology. Headquartered in the UK, Halma is one of the top performing businesses in the FTSE 100 index with many years of record revenues and profits. The group has nearly 50 businesses operating through three sectors (Medical, Environmental & Analysis and Safety) in more than 20 countries and major operations in Europe, North and South America and Asia, supplying customers in 160 countries and employing more than 8,500 people worldwide.**Crowcon’s values are:*** Do the right thing* Collaborate and support each other* Always do your best* Try new things* Be yourselfAs a member of the Field Service Team, you will be responsible for providing exceptional support and customer service to all customers as well as attending customers sites to perform proactive maintenance, repairs and commissioning of our products. Your main duties will include:* Servicing, calibrating and repairing electronic gas detection equipment to the relevant standards.* Ensure all serviced products are tested and left fully operational and – demonstrated to the site responsible person (recorded as such on-service paperwork).* Support other team members on jobs that require multiple engineers.* Provide customer ‘user training’ when required – once experienced.* Work closely with the Service Admin team making sure jobs are scheduled efficiently and meeting customers’ requirements.* Ensure service reports are completed accurately and submit them for processing on time.* Complete RAM’s and POWRA’s when required (training given).* Responsible for van stock holding and calibration gas holding, ensuring that it is appropriate for the customer base in your region, and that ‘life critical’ components are cycled regularly to ensure we can offer a first-time fix where possible.* Ensure all personal PPE is maintained within inspection expiry dates, all service clothing is clean and respectable at the start of the day, and all service equipment is ‘up to date’ and operational.* Cover a geographical area based from Sheffield / Rotherham – M1 Corridor (required) and other areas to cover 2-man jobs.**Your skills & experience*** HNC / HND in an electronics/electrical field or equivalent technical qualification preferred. Crowcon will provide full product training.* Previous Field Service Engineering experience would be an advantage, but not necessary.* Experience in electronic equipment service, troubleshoot/repair.* Commissioning and/or installation experience desirable* Excellent customer communication skills in both writing and verbal.* Full UK driving license essential.* Confined Space, IPAF and Safety Passport is preferable, but full training provided.* The role can be physically demanding when using access equipment and when occasionally accessing confined spaces.**About you*** You inspire with your passion and values.* You are culturally sensitive.* You are a collaborative team player.* You are straightforward and have no interest in business / internal politics.* You are curious and disrupt the status quo.Company benefits:* Paid Overtime 1.5 x hourly rate, double time on Sundays authorised when there is a requirement.* 37.5 hour week contractually* Travel Time included in paid working hours.* Company Van & Credit Card* Generous company pension (up to 10.5% matched)* Company shares* Health cash plan (Medicash)* Eyecare scheme (with Specsavers)* Corporate life insurance* 25 days holiday* Birthday off (after 1 year of service)* Optional 3 days holiday purchase* 14 weeks paid maternity, paternity, adoption leave.* Employee assistance programme* Learning and development opportunities* Salary sacrifice car leasingDon’t have every single listed have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you’re excited about this role as the next step of your career, but you don’t feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have.#LI-BI1 Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies, focused on growing a safer, cleaner, healthier future for everyone, every day. Its purpose defines the three broad market areas where it operates: • Safety: protecting life as populations grow and protecting worker safety. • Environment: addressing the impacts of climate change, pollution and waste, protecting life-critical resources and supporting scientific research. • Health: meeting rising healthcare demand as growing populations age and lifestyles change. It employs over 7,000 people in more than 20 countries, with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Halma is listed on the London Stock Exchange (LON: HLMA) and is a constituent of the FTSE 100 index. In January 2022, Halma was named one of Britain's Most Admired Companies by Management Today.