Customer Service Assistant jobs in United Kingdom
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Sales Executive - Aylesbury
Job summary
A leading builders merchant company in Aylesbury is seeking a Fleet Controller to manage fleet administration and support compliance. This role offers a fully funded apprenticeship in Transport Supervision and the opportunity for real career progression within transport operations. Candidates should be highly organised and proactive communicators. Working hours are Monday to Friday, 7am to 4pm. Please send your CV to the provided email.
Qualifications
- Confident with systems and able to manage multiple priorities.
- Enjoys working with drivers and branch teams.
- Full training will be provided.
Responsibilities
- Keep driver and training records up to date.
- Coordinate training and send renewal reminders.
- Manage vehicle compliance and support branches.
- Monitor driver behaviour and support efficiency improvements.
- Investigate vehicle accidents and manage communications.
Skills
Education
We’re looking for a driven, organised and detail‑focused Fleet Controller to join our team, based at Lords Builders Merchants Hayes, and train towards becoming a qualified Transport Supervisor through a fully funded Level 3 apprenticeship with the National Logistics Academy.
This role is perfect for someone who wants to build a long‑term career in transport operations, compliance and fleet management.
- Keep driver and training records up to date (H&S, CPC, licences, refreshers).
- Coordinate CPC, Plant, FLT & HIAB training and send reminders for renewals.
- Support branches with daily fleet administration and transport queries.
- Manage vehicle compliance including defects, PMI sheets, MOTs and servicing.
- Maintain fleet schedules, insurance, tax, fuel cards and leasing contacts.
- Monitor driver behaviour using EPOD/telematics and support efficiency improvements.
- Investigate vehicle accidents and incidents, prepare reports, and manage communication with insurance companies and branches.
- Review Tacho infringements and produce monthly reports.
- Assist with agency drivers, hire vehicles and accident/PCN handling.
- Highly organised, confident with systems and able to manage multiple priorities.
- A proactive communicator who enjoys working with drivers and branch teams.
- Transport or logistics experience helpful, but not essential — full training provided.
- Fully funded Level 3 Transport Supervisor apprenticeship.
- Real career progression into transport, fleet, or compliance roles.
- Supportive team environment within the wider Lords Group Trading network.
Hours: 7am-4pm Mon-Fri
If you are currently working for Lords Group, you will need to notify your line manager of your intention to apply for this role. Please send your full CV to: heather.mcmeckan@lordsbm.co.uk
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.