Sales Consultant Retail · Miele Experience Centre - Mayfair

Miele Co Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury appliance retailer is seeking a Sales Consultant for their Experience Centre in Mayfair. The role involves delivering exceptional customer service and personalized consultations to high net worth clients. You will demonstrate products and work towards sales targets while maintaining a high standard of professionalism. A starting salary of £14.74 per hour is offered, rising to £15.03 after probation. This permanent role includes a competitive bonus scheme and a lunch allowance.

Benefits

Competitive salary

Bonus scheme

Lunch allowance

Qualifications

• Proven sales experience in a luxury retail environment.
• Ability to form relationships with high net worth individuals.
• Comfortable with multiple communication styles.
• Ability to multitask effectively in a customer-facing role.

Responsibilities

• Deliver memorable in-store demonstrations to clients.
• Consult with customers and close sales effectively.
• Meet sales targets for both individual and team performance.

Skills

Sales experience

Excellent communication skills

Customer service orientation

IT literacy

Job description

Sales Consultant – Miele Experience Centre (Mayfair)

The Miele brand is synonymous with quality design & innovation, and in our elegantly designed store in Mayfair, we curate a handpicked selection of the finest luxury lifestyle appliances for our clientele to use in their homes.

Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre's forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network. Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions.

The space is designed to host both clientele and brand partners to enjoy a luxurious and intimate environment where they can explore our collection at their own pace, ensuring a personalised shopping experience. From the elegant interior design to the carefully curated displays, every detail has been thoughtfully considered to elevate the lifestyle experience.

In this role you will be...

Reporting to the Store Manager, you will be a natural salesperson and confident and capable when hosting clients and delivering memorable in-store demonstrations, and will bring an ability to form relationships with local businesses and high net worth individuals. Ideally we are looking for sales consultants who have previous experience in luxury clienteling or delivering bespoke solutions.

Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer-facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

What can we offer you?

Working 30 hours per week across four days, including weekends, we offer a competitive salary, bonus scheme and a lunch allowance. Starting salary of £14.74 rising to £15.03 following successful probation pass.

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for “Immer Besser” and further your career, apply now.

Please apply and complete the screening questions. This is a permanent role.

Find out more about working at Miele in retail.