Customer Service Assistant jobs in United Kingdom
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Sales Advisor - Full Time
Job summary
An innovative retail company is seeking a Sales Advisor for their Ellesmere Port location. In this role, you'll optimize sales opportunities and provide exceptional customer service within a high-paced environment. Ideal candidates will have a retail background and strong communication skills, aiming to make a positive impact on customers' lives. Join us to be part of a dedicated team assisting in eyewear selections and enhancing customer experiences.
Qualifications
- Strong background in retail, customer service, or sales.
- Detail-oriented with organizational abilities.
- Ability to multitask and thrive in a fast-paced setting.
Responsibilities
- Promote optical and hearing services to drive appointments.
- Provide outstanding customer service and handle enquiries professionally.
- Assist patients in selecting frames and lenses suited to their needs.
Skills
Join to apply for the Sales Advisor - Full Time role at M&S Opticians
2 months ago Be among the first 25 applicants
Join to apply for the Sales Advisor - Full Time role at M&S Opticians
About The Role
As a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.
About The Role
As a Sales Advisor at M&S Opticians, you will play a vital role in delivering high-quality eye and hearing care services while promoting our offerings within the wider M&S store. Your role will involve optimising sales opportunities, maintaining customer records, managing stock, and providing exceptional customer service. You will assist patients in selecting the right eyewear, educating them on care and maintenance, and ensuring a seamless experience. With a strong retail background and excellent communication skills, you will thrive in a fast-paced environment, making a meaningful impact on our customers’ lives.
Key Responsibilities
- Promote optical and hearing services within the store to drive appointments
- Maintain accurate customer records and manage stock levels
- Provide outstanding customer service and handle enquiries professionally
- Assist patients in selecting frames and lenses suited to their needs and lifestyle
- Perform basic adjustments and repairs
- Schedule and confirm patient appointments
- Support the fitting and dispensing of contact lenses
- Conduct preliminary pre-tests and measurements
- Work towards achieving store sales targets
- Support marketing initiatives and special events
You are a customer-focused and detail-oriented professional with a passion for helping others. With a strong retail background and excellent communication skills, you enjoy building rapport with customers and providing expert guidance on eyewear selection. Your ability to multitask, stay organised, and work efficiently in a fast-paced environment makes you a valuable team member. Whether you have optical experience or are eager to learn, you are committed to delivering an exceptional customer experience.
Key Requirements
- Strong background in retail, customer service, or sales
- Excellent communication and interpersonal skills
- Detail-oriented with strong organisational abilities
- Ability to multitask and thrive in a fast-paced setting
- Commercial awareness and ability to maximise sales opportunities
- Previous optical or healthcare experience preferred but not required
- Seniority levelEntry level
- Employment typeFull-time
- Job functionSales and Business Development
- IndustriesRetail
Referrals increase your chances of interviewing at M&S Opticians by 2x
Ellesmere Port, England, United Kingdom 1 month ago
Liverpool, England, United Kingdom 1 month ago
Ellesmere Port, England, United Kingdom 1 month ago
Ellesmere Port, England, United Kingdom 3 weeks ago
Liverpool, England, United Kingdom 1 week ago
Warrington, England, United Kingdom 5 days ago
Ellesmere Port, England, United Kingdom 5 days ago
Liverpool, England, United Kingdom £23,795.00-£45,000.00 1 month ago
Crewe, England, United Kingdom 3 days ago
Merseyside, England, United Kingdom 5 days ago
Warrington, England, United Kingdom 1 day ago
Wrexham, Wales, United Kingdom 1 month ago
Liverpool, England, United Kingdom 1 week ago
Widnes, England, United Kingdom 2 days ago
Liverpool, England, United Kingdom 2 days ago
Bridge Trafford, England, United Kingdom 1 week ago
Liverpool, England, United Kingdom 1 month ago
Warrington, England, United Kingdom 1 month ago
Warrington, England, United Kingdom £23,800.00-£45,000.00 1 month ago
Preston On The Hill, England, United Kingdom 3 weeks ago
Wigan, England, United Kingdom 1 week ago
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.