Customer Experience jobs in United Kingdom

Join to apply for the Revenue Enablement Manager role at Causeway Technologies

Remote UK (with travel)

Do you want to help shape software that affects thousands of lives?

We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end‑to‑end software solutions to the construction and related industries across the entire build lifecycle.

We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views.

We are seeking a collaborative and strategic Revenue Enablement Manager to support the growth and effectiveness of our go‑to‑market teams. In this role, you will design and manage enablement programs that empower our sales and marketing teams with the tools, resources, and knowledge they need to drive revenue growth and deliver an excellent customer experience.

Reporting to the Director of Sales Enablement and working closely with Business Unit Managing Directors and Sales Directors, you will be a key partner in aligning customer‑facing teams with strategic business objectives.

• Contribute to the development and execution of inclusive and scalable revenue enablement strategies that enhance the capabilities of customer‑facing teams
• Collaborate with subject matter experts to create and maintain high‑quality enablement content using Highspot, such as sales playbooks, product documentation, and multimedia materials
• Help facilitate engaging, interactive training sessions on topics such as sales methodologies, objection handling, role play, and product knowledge
• Assist in designing and delivering onboarding programs that support new team members in gaining product knowledge and effective sales practices
• Support the development of assessments to evaluate program effectiveness, and gather feedback to continuously improve enablement initiatives
• Partner with sales leadership, marketing, product management, and other stakeholders to ensure enablement programs align with business goals
• Maintain and organise a central repository of sales and marketing collateral, ensuring materials are up‑to‑date, accessible, and inclusive
• Help drive adoption and optimisation of sales enablement tools and technologies
• Stay informed on industry trends, emerging technologies (including AI), and best practices to continually evolve our enablement approach
• Contribute to innovation in enablement, including exploring gamification and other engaging techniques

• Experience in sales enablement, revenue operations, or a related field, ideally within a B2B SaaS or technology environment
• Solid understanding of sales methodologies and frameworks such as Playbook, MEDDICC, and solution selling
• Hands‑on experience with revenue enablement technologies, preferably Highspot
• Strong written and verbal communication skills, with the ability to tailor content to different audiences
• Proven ability to collaborate effectively across functions and levels
• Skilled at translating complex technical concepts into clear, accessible content and training
• Comfortable working in a dynamic environment, balancing creativity and structure to meet business needs
• Passion for supporting others through enablement and contributing to overall sales success
• A commitment to living our core values: United, Trusted, Agile, Driven – contributing positively to our inclusive and collaborative culture
• Bonus: Experience in applying gamification techniques in learning or enablement programs

Our team is everything, so we’ll take good care of you. In fact, we give well‑being the same priority as our other business goals. We’re strong advocates of work‑life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices.

United. As part of a team, we’re better together.

Agile. Be the change, we’re on a journey.

Trusted. Do the right thing, we own this.

Driven. Get stuck in, we make it happen.

• 25 days annual leave + public holidays, increasing with length of service.
• 4% matched pension.
• Income protection and life assurance.
• Access to our award‑winning benefits platform.
• We take mental health seriously and have a dedicated EAP available 24/7.
• £100 allowance towards a fitness club.
• Discounts on Dell products.
• Private Medical Insurance.
• Paid study leave + volunteering days.
• Car Scheme.

Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency.