Customer Care Assistant jobs in United States

Customer Service Advisor - Mitcheldean page is loaded## Customer Service Advisor - Mitcheldeanlocations: Mitcheldeantime type: Full timeposted on: Posted Todayjob requisition id: R-111751**Customer Service Advisor**Location: Mitcheldean, GloucestershireRemote work options are available - After successfully passing the probation period£23,985.00 Per Annum + BenefitsMon - Friday 9-5 pmStart date- TBCIf so, Assurant could be the perfect place for you to start your new career!Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.**Overview of Position**The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection. You will take calls from dealers, submitting claims on the warranty holder's behalf. Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim.* Comprehensive training to prepare you for the role* Flexibility: with remote working is available once full training is completed and performance targets are met* Balance is important - so we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service. You will also receive an additional cultural Heritage Day* We care about your well-being - we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work.* A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more!* Learning and Development opportunities including Udemy learning, internal one-to-one development, and growth platforms* Internal Wellbeing Programmes* We have an employee referral scheme, which rewards employees when referring friends and family to be part of our Assurant family* Free Onsite Parking* Excellent verbal, written, and listening skills* Basic computer skills, including data entry, website navigation, and other software* Experience working in a customer service environment**This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.**At Assurant, we are passionate about DE&I (Diversity, Equity & Inclusion). Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business. Not just in performance, it also allows us to create growth opportunities, better aligns us with our clients, and enhances employee engagement.**We can’t wait to review your application****#LI-Onsite**## We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.