Customer Care Advisor jobs in United Kingdom
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Job summary
A dynamic sales organization in London is looking for a Sales Advisor to join their team. This entry-level role emphasizes exceptional customer service delivered through strong communication and interpersonal skills. Candidates should have at least two years of sales experience and proficiency with MS Office and CRM software. The position offers a competitive remuneration package and opportunities for personal development.
Benefits
Qualifications
- At least two years of experience in a sales role, preferably in a similar industry.
- Exceptional interpersonal skills, with the ability to build rapport with customers.
- Comfortable working in a fast-paced environment, managing multiple tasks.
Responsibilities
- Serve as the primary point of contact for customers, ensuring outstanding service.
- Advise and guide customers using comprehensive product knowledge.
- Develop and maintain customer relationships to identify sales opportunities.
Skills
Tools
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The Meraki Organisation welcomes applications for the position of Sales Advisor. This essential role sits within our dynamic sales team, and the successful candidate will be key in delivering the exceptional customer service that is integral to our organisation's ethos. We are looking for an ambitious and committed individual who can provide excellent customer care while consistently meeting sales targets.
- Serving as the primary point of contact for customers, ensuring outstanding service.
- Using comprehensive product knowledge to advise and guide customers, providing relevant information to help them make optimal purchasing decisions.
- Developing and maintaining relationships with customers to identify sales opportunities and provide ongoing support.
- Meeting individual and team sales targets.
- Partnering effectively with team members to ensure smooth operations and a consistent, high-quality service delivery.
- Handling customer complaints professionally, escalating issues when necessary.
- At least two years of experience in a sales role, preferably in a similar industry.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Exceptional interpersonal skills, with the ability to build rapport with customers and work effectively as part of a team.
- Comfortable working in a fast-paced environment, with exceptional organisational skills to effectively manage multiple tasks.
- Proficient in MS Office Suite and familiarity with customer relationship management (CRM) software.
- A competitive remuneration and bonus structure.
- Training and development opportunities to further growth both personally and professionally.
- The support and encouragement of a friendly, inclusive team.
- The chance to work in a fast-paced, dynamic industry.
- A variety of avenues for career development within the organisation.
At The Meraki Organisation, we understand that our employees are the driving force behind our success. We're committed to providing an environment in which you can thrive, with plenty of opportunities for development and progression. With these resources in place, we're confident that our new Sales Advisor will excel in their role, contributing to our reputation for delivering outstanding customer service and achieving exceptional sales performance.
- Entry level
- Full-time
- Sales and Business Development
- Advertising Services
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.