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Job summary
A leading healthcare communications firm in City of London is seeking a mid-senior level professional to manage client accounts and enhance satisfaction. This role requires strong communication, attention to detail, and project management skills. Responsibilities include advising clients strategically and supporting account teams. The position is full-time with opportunities for diverse project involvement.
Qualifications
- Ability to flex style according to the needs of clients and teams.
- Strong project management skills including team delegation and timeline tracking.
Responsibilities
- Lead accounts and drive client satisfaction.
- Advise clients at a high level of strategic thinking.
- Provide senior support to account teams on client discussions.
Skills
Education
The primary purpose of this role is to be an expert in client services and strategic PR/communications, and have experience or an understanding of integrated communications. You would be expected to lead accounts and help to drive high levels of satisfaction, as well as seeking out new business and opportunities as the main senior client point of contact.
- Apply an excellent level of scientific, commercial and strategic expertise and act as a true partner to clients
- Think beyond the brief and see beyond clients’ immediate needs to advise at a high level of strategic thinking
- Set and maintain excellent levels of client service and instil this within the wider PR team
- Provide senior support to account teams on client discussions where appropriate
- Degree educated
- Strong communication skills (verbal & written) as well as presentation abilities
- Ability to flex style according to the needs of clients and teams
- Strong attention to detail & organisational abilities
- Experience in media relations, data communications, disease state awareness campaigns and corporate communications
- Strong project management skills, including team delegation, timeline and budget tracking, quality control and logistics planning
- An understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management
Mid‑Senior level
Full‑time
Project Management and Public Relations
Advertising Services
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
At Syneos Health Public Relations, the possibilities are infinite. Because of our “no walls, no limits” philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self‑imposed, and we make sure to reward staff based on talent, not title.
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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.