Continuous Improvement jobs in United Kingdom

Job ID: 10138587
Location: London, United Kingdom
Business: Disney Entertainment and ESPN Product & Technology
Date posted: Jan. 12, 2026

Job Summary:

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office‑based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

This is a 12m FTC role.

Overall Purpose of the Role:

• This role will support the delivery of audio‑visual material, scripts, metadata and artwork for acquired titles for subsequent exploitation on Disney+.
• This will involve close communication with various distributors, especially where Disney is rejecting materials which they do not match Disney specs.

Areas of Responsibility:

• Track material delivery for acquired titles from 3rd‑party distributors into The Walt Disney Company (TWDC) London. This material will cover a mixture of the below in both English and other languages: Video, Audio, Audio Description, Subtitles, Descriptive Metadata, Artwork.
• Handle QC rejections and remediation process directly with these distributors.
• Update internal colleagues with regular status reports on the progress of deliveries as well as flagging up any issues or blockers in a timely manner.
• Track metrics for the on‑time deliveries and right‑the‑first‑time deliveries.
• Work effectively with departmental colleagues and cross‑functionally with other members of EMEA Content Operations.
• Develop and maintain strong working relationships with internal and external parties.

Experience and Professional Qualifications Required:

Required:

• This is primarily an operational role but the candidate will be expected to understand technical specs across different types of media.
• Extensive experience with applications such as Microsoft Office, Google Sheets, Smartsheet.
• Experience in asset management databases.
• Excellent project management skills and experience essential.

Desirable:

• Understanding of localization and mastering processes.
• Experience of file‑based and HD technology, new media and electronic file delivery.
• Experience with different sound and video formats/components.
• Understanding of QC processes for Audio Visual files.

The Perks:

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Disney+ Subscription
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide‑ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney’s ability to marry world‑class technology with one‑of‑a‑kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited , which is part of a business we call Disney Entertainment and ESPN Product & Technology.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.