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Sales Coordinator / Sales Administrator
Job summary
A leading sales support company in Southampton is looking for a Sales Coordinator to join their dynamic team. This role involves handling customer inquiries, supporting field sales representatives, and ensuring smooth operations. Ideal candidates will have sales experience, strong communication skills, and proficiency in IT applications. You'll be part of a supportive work culture that values growth and inclusivity. The position offers a salary of £27,000 with excellent benefits and opportunities for professional development.
Benefits
Qualifications
- Previous experience in a sales role, ideally in the building or construction industry.
- Confident communicator with a proactive, positive approach.
- Strong IT skills, including Outlook, Word, and Excel.
Responsibilities
- Handle incoming calls and emails, providing knowledgeable support.
- Build strong relationships with customers and partners.
- Resolve queries quickly and professionally.
- Prepare competitive quotations using the CRM system.
- Process orders accurately and efficiently.
- Support field-based sales representatives as needed.
- Help with general office duties.
Skills
Location : Southampton- on site Monday–Friday, 7:30am–5pm
Reference : 1M26003
Package : £27,000 (salary review after probation) + excellent benefits
The Thrive Hive are thrilled to be working with one of our longest-standing clients to help them find an exceptional Sales Coordinator to join their friendly, fast-paced sales team in Southampton. If you love being the go-to person who keeps everything running smoothly — and you get a buzz from supporting customers and colleagues alike — this could be your perfect next move.
You’ll become the heartbeat of the sales office, acting as the first point of contact for B2B and B2C customers, supporting field sales reps, and keeping operations slick and seamless behind the scenes. Think of it as the perfect blend of customer care, organisation wizardry and commercial know-how.
- Handling incoming calls and emails from new and existing customers — offering friendly, knowledgeable support.
- Building strong relationships across the business and with external partners.
- Resolving queries quickly and professionally, ensuring great customer experiences every time.
- Sourcing and pricing materials and preparing competitive quotations using the CRM system.
- Processing orders accurately and efficiently.
- Supporting field-based sales representatives whenever needed.
- Preparing and posting product samples and helping with general office duties to keep the department running smoothly.
- Previous experience in a sales role — ideally within the building or construction industry.
- Confident communicator (written and verbal) with a naturally proactive, positive approach.
- Strong IT skills including Outlook, Word and Excel.
- A highly organised multitasker with excellent attention to detail.
- A team player who’s also capable of managing their own workload independently.
- Knowledge of aggregates or construction materials would be a bonus, but not essential.
Our client genuinely invests in their people — offering ongoing learning, development and progression opportunities. It’s a team where support, growth and positive culture aren’t just buzzwords; they’re part of everyday life.
Applicants must be eligible to work in the UK. Our client is committed to equality, diversity and inclusion at every stage of employment
Location: Southampton Salary: £27,000 /annum To £27,000 Package + Benefits Job Type: FullTime Category: Administration
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.