Multi Care Home Team Leader

Norse Group; Norwich; On-site; GBP 29,000 - 32,000; Full time

Job summary

A leading care provider in Norfolk is seeking a Multi-Home Care Team Leader to join their supportive team. This role involves managing staff across care establishments, ensuring high-quality person-centred care, and offering leadership and support. Candidates should have experience in social care, excellent communication skills, and a full UK driving licence. The position offers competitive pay rates, opportunities for career progression, and various benefits including mileage pay and wellness programs.

Benefits

Paid Mileage

Paid Sickness Scheme

Access to Blue Light Card

Access to physiotherapy and chiropractic treatments

Weekend working enhancements

Qualifications

• Passionate about supporting others in providing exemplary care.
• Experience in a similar social care role.
• Able to work individually and as part of a team.

Responsibilities

• Supervise and motivate staff across care establishments.
• Manage day-to-day operations and staff performance.
• Deliver high-quality, person-centred care.

Skills

Excellent communication skills

Ability to motivate and mentor others

Full UK driving licence

Experience in social care

Job description

For a limited time, join us now and receive a £1000 bonus!!*

Join our friendly, supportive and inclusive team in Norfolk to help us make a real difference in the lives of our residents.

Multi-Home Care Team Leader

£29,409.12 / £15.71 Per hour (Days) + enhancements & Mileage Paid

£31,951.92 / £15.96 Per hour (Nights) + enhancements & Mileage Paid

Full time/Part time positions available + opportunity for additional hours

Days/Nights positions available

4-week set rota pattern and Every Other Weekend

We have an exciting opportunity for aMulti-Site Care Team Leaderto join the Norсe Care team, working across our care services inNorfolkon a permanent basis workingeither on a part time or full time basis.

Whether you're an experienced Care Support Worker ready to take the next step, or a current Senior or Team Leader looking to develop your experience, this role offers the chance to grow withNorсe’s largest care home provider. You'll have opportunities to work on a variety of projects across the business, gain valuable experience, and develop excellent career progression while making a real difference in your community.

Please note that Norсe Group are currently unable to provide sponsorship.

What could your day look like?

You will build strong working relationships with colleagues, using your natural leadership skills to supervise and motivate others, Working closely with the Senior Team, you will help manage the day-to-day management of staff across our care establishments. This includes coordinating short-notice staff cover, managing handovers, supporting new starter inductions, and assisting with staff performance monitoring and reporting.

In addition, you will lead by example in delivering high-quality, person-centred care—supporting residents' independence, dignity, and informed choices in line with their care plans. This includes overseeing the safe administration of medication in accordance with company procedures, where appropriate. You will also respond promptly to call bells and emergencies, providing compassionate care and support, while liaising with healthcare professionals as needed to ensure the best outcomes for our residents.

What are we looking for from you?

We are looking for individuals who are passionate about supporting others by providing exemplary care to our residents and who share our core values. In addition, we would like you to demonstrate:

• Full UK driving licence due to the travel between our establishments.
• Previous experience working within a similar social care role.
• Excellent communication skills, able to coach, mentor and motivate others.
• Able to work effectively as both an individual as well as part of a team.
• Willing to go that extra mile.

Why work for Norse Care?

We value the contribution that everyone at Norсe Care makes to improving people’s lives. It’s important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed!

What We Offer.

We understand that working in care can be rewarding but also challenging, so your well‑being is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package, including:

• Weekend working enhancements
• Access to a Blue Light Card
• Access to physiotherapy and chiropractic treatments
• Paid Mileage
• Paid Sickness Scheme

*£500 will be payable at 3 months after successful mid‑term probation review & £500 payable after successful probation period in the role. This is subject to successful performance, sickness reviews and completion of successful probation period. You will not be eligible for this bonus if you are currently a Care Team Leader within Norсe Care. Bonus available for contracted positions for certain vacancies only.*

Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values.

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.