Student Accommodation Concierge & Community Host

Mcr Property Group; Sheffield; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading real estate company in Sheffield is seeking a proactive Customer Service Assistant to enhance the living experience for students. This role involves welcoming residents, addressing inquiries, and fostering a community atmosphere. Ideal candidates will have customer service experience and a passion for supporting young people. Join a dynamic team committed to creating a safe and inclusive environment, while also engaging in community and sustainability initiatives. Opportunities for growth within a supportive organization await those who excel.

Qualifications

• Experience in student accommodation, hospitality, or customer service.
• Ability to handle inquiries and complaints in a fast-paced environment.
• Strong initiative and positive attitude.

Responsibilities

• Welcome new residents and respond to their enquiries.
• Organize community events and activities.
• Manage maintenance requests and ensure safety standards.

Skills

Customer-focused

Organizational skills

Team player

Problem-solving

Communication

Job description

A leading real estate company in Sheffield is seeking a proactive Customer Service Assistant to enhance the living experience for students. This role involves welcoming residents, addressing inquiries, and fostering a community atmosphere. Ideal candidates will have customer service experience and a passion for supporting young people. Join a dynamic team committed to creating a safe and inclusive environment, while also engaging in community and sustainability initiatives. Opportunities for growth within a supportive organization await those who excel.