Student Experience Host – Front Desk & Community

Unite Foundation; Leeds; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A community-focused organization in Leeds is seeking a Student Experience Team Member to enhance student engagement and build a welcoming atmosphere. This role involves delivering excellent customer service and managing community events. The ideal candidate is warm, approachable, and has strong organizational skills. Responsibilities include student reception duties, responding to feedback, and maintaining a positive living environment. Benefits include a competitive salary, generous leave, and access to various support programs.

Benefits

Performance-related bonus

25 days annual leave plus bank holidays

Generous pension scheme

Life assurance

Share save scheme

Enhanced Family Leave

Health Cash Plan

Employee Assistance Programme

Free volunteering day

Qualifications

• Demonstrate excellent customer service skills without a traditional educational path.
• Experience in hospitality or retail is preferred but not required.
• Strong time management skills to handle multiple tasks effectively.

Responsibilities

• Provide a warm front of house reception to students.
• Respond to student feedback and guide them to appropriate support.
• Assist in organizing community-building events.

Skills

Excellent customer service skills

Time management

Organisational skills

Problem-solving

Approachability

Job description

A community-focused organization in Leeds is seeking a Student Experience Team Member to enhance student engagement and build a welcoming atmosphere. This role involves delivering excellent customer service and managing community events. The ideal candidate is warm, approachable, and has strong organizational skills. Responsibilities include student reception duties, responding to feedback, and maintaining a positive living environment. Benefits include a competitive salary, generous leave, and access to various support programs.