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Lux Front Desk & Guest Services Assistant – Student Living

Vita Group

Leeds

On-site

GBP 40,000 - GBP 60,000

Full time

Today
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Job summary

A luxury property management company in Leeds is seeking a Customer Service Assistant to provide a premium, home-from-home experience for students. This role involves greeting guests, maintaining facilities, and ensuring the cleanliness and safety of communal areas. Ideal candidates will have a background in customer service, excellent communication skills, and a proactive approach to problem-solving. The position offers a competitive hourly rate and various employee benefits including holiday pay and career development opportunities.

Benefits

28 days paid holiday
Birthday off
Access to Perkbox
Royal London Pension
Recognition programmes
Career development support
24/7 Employee Assistance

Qualifications

  • Experienced customer service professional.
  • Hands-on, proactive approach to maintaining cleanliness.
  • Ability to adapt to unexpected situations.

Responsibilities

  • Greet and welcome students and guests.
  • Ensure communal areas are maintained to high standards.
  • Conduct regular surveys of the building.

Skills

Customer service expertise
Technologically astute
Multilingual skills
Organizational skills
Job description
A luxury property management company in Leeds is seeking a Customer Service Assistant to provide a premium, home-from-home experience for students. This role involves greeting guests, maintaining facilities, and ensuring the cleanliness and safety of communal areas. Ideal candidates will have a background in customer service, excellent communication skills, and a proactive approach to problem-solving. The position offers a competitive hourly rate and various employee benefits including holiday pay and career development opportunities.
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