Student Residence Services Concierge

Wearehomesforstudents; Birmingham; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A prominent student accommodation provider is seeking a part-time Residence Services Assistant in Birmingham. In this role, you will provide exceptional customer service, handle inquiries, and support various back-office functions. The ideal candidate should have excellent IT, communication skills, and a problem-solving mindset. Enjoy benefits like generous holidays, retail discounts, and opportunities for professional development. If you're passionate about making a difference for students, we want to hear from you!

Benefits

Generous holiday package

Exclusive retail discounts

Birthday leave

Cycle-to-work scheme

Charity days

Opportunity for qualification

Qualifications

• Must have exceptional customer service skills.
• Experience using Microsoft Office software is essential.
• Ability to prioritize workload efficiently in a busy environment.

Responsibilities

• Provide a warm and friendly reception service to students.
• Handle customer and visitor inquiries via various channels.
• Contribute to back-office functions and administrative support.

Skills

Exceptional customer service skills

Excellent IT skills

Strong communication skills

Organizational skills

Problem-solving abilities

Tools

Microsoft Office

Job description

A prominent student accommodation provider is seeking a part-time Residence Services Assistant in Birmingham. In this role, you will provide exceptional customer service, handle inquiries, and support various back-office functions. The ideal candidate should have excellent IT, communication skills, and a problem-solving mindset. Enjoy benefits like generous holidays, retail discounts, and opportunities for professional development. If you're passionate about making a difference for students, we want to hear from you!