Product Genius: Elevate Customer Experience & Progression

Arnold Clark Group; Leeds; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading automotive retailer is looking for Customer Service Executives in Leeds to create an outstanding customer experience. In this role, you will prepare the showroom, assist customers, and support the Sales department. Ideal candidates will have a confident communication style, a full UK driving licence, and a desire to progress into car sales. The role offers comprehensive training and a positive working environment focused on personal and professional growth.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Opportunities for training and progression

Qualifications

• Full UK driving licence is required.
• Great communication skills and a positive attitude are essential.
• Interest in learning about products and progression in car sales is needed.

Responsibilities

• Prepare the showroom and cars for the day.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experiences.
• Organize and accompany customers on test drives.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Ability to work on own initiative

Team player

Eager to progress to car sales

Job description

A leading automotive retailer is looking for Customer Service Executives in Leeds to create an outstanding customer experience. In this role, you will prepare the showroom, assist customers, and support the Sales department. Ideal candidates will have a confident communication style, a full UK driving licence, and a desire to progress into car sales. The role offers comprehensive training and a positive working environment focused on personal and professional growth.