Service Delivery Apprentice: Kickstart Your Client Support Career

Jobtrain Solutions; Bristol; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading construction firm in Bristol is seeking an Apprentice in the Service Delivery Team. In this role, you will support internal colleagues and external clients by processing work orders while developing strong attention to detail and communication skills. The ideal candidate will have a learning mindset, a strong work ethic, and good proficiency with Microsoft Office. Join a rapidly growing team dedicated to delivering excellent client service and enjoying a collaborative work environment.

Qualifications

• Willing to be mentored and coached.
• Commit to completing tasks.
• Confident in using new systems.

Responsibilities

• Manage workflow statuses in the CAFM system.
• Process work orders meeting SLAs and KPIs.
• Communicate with engineers for updates.
• Assist in diary management and task completion.
• Help meet client requirements in a team environment.
• Achieve targets set by the Head of Service Delivery.
• Understand business processes and compliance.
• Participate in regular progress meetings.

Skills

Learning mindset

Strong work ethic

Attention to detail

Professional communication

Proficient with Microsoft Office

Problem-solving attitude

Job description

A leading construction firm in Bristol is seeking an Apprentice in the Service Delivery Team. In this role, you will support internal colleagues and external clients by processing work orders while developing strong attention to detail and communication skills. The ideal candidate will have a learning mindset, a strong work ethic, and good proficiency with Microsoft Office. Join a rapidly growing team dedicated to delivering excellent client service and enjoying a collaborative work environment.