Client Services Apprentice: Launch Your Finance Career

Investment2020; Kingswood; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading investment firm is seeking a Client Services Apprentice in Kingswood, Surrey. The apprenticeship will offer comprehensive training and hands-on experience, enabling candidates to develop communication and problem-solving skills. Ideal applicants will have GCSEs in English and Maths and be keen to learn within a collaborative environment. This two-year program offers a pathway to a full-time career while providing essential support to customers in financial services. Applications close on 29 March 2026.

Benefits

Free employee parking

Shuttle bus services

Qualifications

• GCSE Grade 4 or above in English and Maths.
• Good computer skills preferred (knowledge of Microsoft Word, Excel, Power Point).
• Excellent communication skills.
• Right to Work in the UK.
• Lived in the UK for 3+ years.
• Available to join in September 2026.

Responsibilities

• Provide first line support to customers and advisers.
• Handle queries with empathy across multiple channels.
• Take ownership of each interaction ensuring full resolution.
• Log and escalate potential risks or fraud cases.
• Identify innovations and support new projects.

Skills

Customer satisfaction

Problem solving

Communication

Rapport building

Education

GCSE Grade 4 or above in English and Maths

Further Education qualification (A Levels, BTEC, IB)

Tools

Microsoft Word

Microsoft Excel

Microsoft Power Point

Job description

A leading investment firm is seeking a Client Services Apprentice in Kingswood, Surrey. The apprenticeship will offer comprehensive training and hands-on experience, enabling candidates to develop communication and problem-solving skills. Ideal applicants will have GCSEs in English and Maths and be keen to learn within a collaborative environment. This two-year program offers a pathway to a full-time career while providing essential support to customers in financial services. Applications close on 29 March 2026.