Night Guest Services Associate - Front Desk

The Celtic Manor Resort; Milford Haven; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A luxury hotel in Wales is seeking a Guest Services Associate for night shifts. The successful candidate will be friendly and professional, providing exceptional guest service and support. Responsibilities include welcoming guests, ensuring high standards of service, and maintaining an extensive knowledge of hotel offerings. This full-time position offers £12.48 per hour plus benefits and requires a calm, efficient approach to multitasking. Ideal for someone passionate about delivering exceptional guest experiences.

Benefits

Free parking while on duty

Lifestyle and retail discounts

In-house training course

Qualifications

• Exceptional levels of guest service required.
• Extensive knowledge of hotel services necessary.
• Ability to interact positively with guests.

Responsibilities

• Ensure guests receive a warm welcome.
• Maintain high service standards throughout guest stays.
• Interact and assist guests with their needs.

Skills

Customer service

Multi-tasking

Positive attitude

Job description

A luxury hotel in Wales is seeking a Guest Services Associate for night shifts. The successful candidate will be friendly and professional, providing exceptional guest service and support. Responsibilities include welcoming guests, ensuring high standards of service, and maintaining an extensive knowledge of hotel offerings. This full-time position offers £12.48 per hour plus benefits and requires a calm, efficient approach to multitasking. Ideal for someone passionate about delivering exceptional guest experiences.