Night-Time Concierge (18h) – Luxury Student Living

Vita Group; Glasgow; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A luxury accommodation provider in Glasgow seeks a Night-Time Customer Service Assistant to deliver high-quality service to residents and maintain hotel standards. The position offers an hourly rate of £13 for 18 hours per week, primarily on weekends. Responsibilities include greeting guests, maintaining cleanliness, and managing any incidents. Ideal candidates should have excellent customer service skills and the ability to adapt in a multicultural environment. Benefits include paid holidays, career development opportunities, and a pension scheme.

Benefits

28 days paid holiday

Birthday day off

Access to Perkbox

Royal London Pension

Yearly parties and events

Recognition programmes

Career development

24/7 Employee Assistance

Qualifications

• Experienced in providing exceptional customer service to clients.
• Ability to maintain cleanliness and safety in communal areas.
• Excellent communication skills in English, multilingual skills are a plus.

Responsibilities

• Greet students and guests with a warm and friendly attitude.
• Maintain the cleanliness and upkeep of the site and its facilities.
• Be the primary point of contact for any potential incidents or emergencies.
• Conduct regular checks to ensure the maintenance of the building.

Skills

Customer service experience

Communication skills

Organizational skills

Technological aptitude

Job description

A luxury accommodation provider in Glasgow seeks a Night-Time Customer Service Assistant to deliver high-quality service to residents and maintain hotel standards. The position offers an hourly rate of £13 for 18 hours per week, primarily on weekends. Responsibilities include greeting guests, maintaining cleanliness, and managing any incidents. Ideal candidates should have excellent customer service skills and the ability to adapt in a multicultural environment. Benefits include paid holidays, career development opportunities, and a pension scheme.