Software Account Manager — Hybrid, Grow Key Accounts

Blue Zinc; Belfast; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading tech company is searching for a Software Account Associate in Belfast. You will be the key liaison to clients, ensuring they maximize the value from software solutions. The role involves managing contracts and fostering strong relationships while identifying growth opportunities. We're looking for candidates with experience in account management or similar fields, strong communication skills, and a passion for technology. Enjoy a competitive salary with hybrid work options, numerous health initiatives, and a clear progression path.

Benefits

Competitive base salary + commission

Hybrid/flexible work options

25 days holiday plus birthday holiday

Volunteer leave

Health and wellbeing initiatives

Enhanced maternity and paternity

Free mortgage advice

Life assurance and income protection

Cycle to Work perks and discounts

Qualifications

• Experience in account management, customer success, or sales within software/SaaS.
• Excellent communication and relationship-building skills.
• Proactive problem-solving mindset with an interest in customer needs.
• Confidence in presenting and negotiating solutions.
• Familiarity with CRM tools and managing a sales pipeline.

Responsibilities

• Build strong, long-term relationships with key clients.
• Recommend tailored software solutions to drive results.
• Identify upsell and cross-sell opportunities.
• Collaborate with Sales, Product, and Support teams.
• Manage contract renewals and strategic account plans.

Skills

Account management experience

Excellent communication skills

Proactive problem-solving

CRM tools familiarity

Technical curiosity

Education

Experience in software/SaaS

Internship or placement experience

Job description

A leading tech company is searching for a Software Account Associate in Belfast. You will be the key liaison to clients, ensuring they maximize the value from software solutions. The role involves managing contracts and fostering strong relationships while identifying growth opportunities. We're looking for candidates with experience in account management or similar fields, strong communication skills, and a passion for technology. Enjoy a competitive salary with hybrid work options, numerous health initiatives, and a clear progression path.