Concierge & Leasing Specialist

Berkeley Group; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A property management company in Greater London is seeking a Resident Service Associate to be the face of the development and enhance resident experiences. The ideal candidate will have a sales-driven mindset, excellent communication skills, and a passion for customer service. Responsibilities include fostering community engagement, driving lease performance, and ensuring a high-level resident experience. Benefits include 25 days annual leave, health and wellbeing support, and a pension plan. This role operates on a 4 on, 4 off shift pattern.

Benefits

25 days annual leave

Health and wellbeing benefits

Private pension plan

Group life assurance

Qualifications

• Proven track record of hitting sales targets.
• Ability to provide a five-star resident experience.
• Exceptional communication skills in diverse situations.

Responsibilities

• Drive leasing performance and convert inquiries into leases.
• Welcome residents and provide top-notch customer service.
• Organise resident experience events and community building.

Skills

Sales-driven

Customer-focused

Strong communication

Organised

Team-oriented

Job description

A property management company in Greater London is seeking a Resident Service Associate to be the face of the development and enhance resident experiences. The ideal candidate will have a sales-driven mindset, excellent communication skills, and a passion for customer service. Responsibilities include fostering community engagement, driving lease performance, and ensuring a high-level resident experience. Benefits include 25 days annual leave, health and wellbeing support, and a pension plan. This role operates on a 4 on, 4 off shift pattern.