Resident Experience & Leasing Specialist

Modern Living Solutions; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading property management company in Greater London is seeking a Property Manager to oversee the management of the community and ensure exceptional resident experiences. The role includes responsibilities in customer service, day-to-day property admin, and maintaining positive resident relations. Candidates should be proficient in customer service, possess strong organizational skills, and be able to communicate effectively in English. Flexibility and adaptability are essential as the role may involve various tasks and tenant support.

Qualifications

• Excellent customer service skills in a service delivery role.
• Ability to act autonomously in decision-making.
• Knowledge of UK Health and Safety requirements.

Responsibilities

• Manage day-to-day operations for the property.
• Deliver exceptional resident living experiences.
• Establish relationships with residents and clients.
• Conduct administrative tasks, including maintenance requests.
• Participate in on-call roster for emergency support.

Skills

Customer service skills

Team player

Relationship building

Fluent English communication

Organization skills

Numerical skills

Flexible approach

Education

Good level of general education

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A leading property management company in Greater London is seeking a Property Manager to oversee the management of the community and ensure exceptional resident experiences. The role includes responsibilities in customer service, day-to-day property admin, and maintaining positive resident relations. Candidates should be proficient in customer service, possess strong organizational skills, and be able to communicate effectively in English. Flexibility and adaptability are essential as the role may involve various tasks and tenant support.