Resident Experience Coordinator

Modern Living Solutions; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A property management company in Greater London is seeking a team member to manage day-to-day operations of the property community. Responsibilities include delivering exceptional resident service, handling administrative tasks, and supporting marketing activities. The ideal candidate will possess strong customer service skills and be proficient in Microsoft Office. This role requires the ability to thrive in a dynamic environment and build positive relationships with residents and team members.

Qualifications

• Experience in a customer facing service delivery role.
• Ability to act autonomously and take decisions.
• Flexible approach to work and adapt in changing environments.

Responsibilities

• Provide exceptional resident living and customer service.
• Manage administrative tasks and support community activities.
• Carry out sales and leasing activities including viewings.

Skills

Excellent customer service skills

Strong relationship building skills

Fluent English verbal and written communication

Excellent organisation skills

Numerical skills

Education

Good level of general education

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A property management company in Greater London is seeking a team member to manage day-to-day operations of the property community. Responsibilities include delivering exceptional resident service, handling administrative tasks, and supporting marketing activities. The ideal candidate will possess strong customer service skills and be proficient in Microsoft Office. This role requires the ability to thrive in a dynamic environment and build positive relationships with residents and team members.