Hybrid Telecoms Software Support Engineer - Growth & Training

Squire Technologies Ltd; Bristol; Hybrid; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading telecommunications company in Bristol is seeking a Telecoms Software Support Engineer to provide technical support, install solutions, and train customers. This role offers hybrid working options and the chance to be part of a friendly and sociable team. Candidates should have telecom experience, strong problem-solving skills, and knowledge in networking and scripting. A total of 37.5 hours a week with competitive benefits including social events and pension scheme.

Benefits

Company Pension scheme

On-site parking

Regular company social events

Qualifications

• 5+ years support experience in telecom environments.
• Working knowledge of telecom signaling software required.
• Experience with troubleshooting and customer training.

Responsibilities

• Provide in-depth technical support, handling technical issues.
• Perform customer installations of Squire Solutions.
• Collaborate with internal teams to deliver service.

Skills

Telecoms experience

Strong problem-solving skills

Linux knowledge

Fluency in English

Excellent communication ability

Tools

Scripting/Programming Languages: SQL, Python, Perl, Bash

Networking components: DNS, DHCP, VoIP

Job description

A leading telecommunications company in Bristol is seeking a Telecoms Software Support Engineer to provide technical support, install solutions, and train customers. This role offers hybrid working options and the chance to be part of a friendly and sociable team. Candidates should have telecom experience, strong problem-solving skills, and knowledge in networking and scripting. A total of 37.5 hours a week with competitive benefits including social events and pension scheme.