Remote Customer Success Coordinator — Housing Associations (EMEA)

Shou; Remote; GBP 30,000 - GBP 40,000; Full time

Job summary

A dynamic tech company is hiring a Customer Success Coordinator to manage housing requests and provide outstanding client support in a fast-paced environment. The ideal candidate has over 2 years of experience in corporate housing or relocation and excels at problem-solving and communication. Key responsibilities include coordinating accommodation requests, liaising with clients, and ensuring timely responses. This role offers a fully remote working environment and numerous wellness benefits, along with opportunities for growth and career advancement.

Benefits

Wellness benefits and budget

Work-from-home allowance

Generous vacation package

Qualifications

• 2+ years of experience in corporate housing, global mobility or relocation.
• Ability to work well under pressure.
• Comfortable in a fast-paced entrepreneurial environment.

Responsibilities

• Manage incoming accommodation requests using enterprise software.
• Reply to client enquiries regarding housing options with timely recommendations.
• Coordinate guest arrivals and check-in instructions.

Skills

Problem-solving skills

Ability to handle high-stress situations

Strong communication

Self-motivated and results-driven

Job description

A dynamic tech company is hiring a Customer Success Coordinator to manage housing requests and provide outstanding client support in a fast-paced environment. The ideal candidate has over 2 years of experience in corporate housing or relocation and excels at problem-solving and communication. Key responsibilities include coordinating accommodation requests, liaising with clients, and ensuring timely responses. This role offers a fully remote working environment and numerous wellness benefits, along with opportunities for growth and career advancement.