Relocation Co-ordinator: Seamless Housing Support

Mears Group; Basingstoke; On-site; GBP 22,000 - GBP 26,000; Full time

Job summary

A leading housing management company in Basingstoke is seeking a Relocation Co-ordinator to provide exceptional service in managing key worker accommodation. The role requires strong communication skills, ability to handle competing priorities, and experience with negotiating tenancy terms. You will support the team in various stages of the relocation process to ensure high-quality service delivery. The position includes benefits like annual leave, volunteering opportunities, and staff perks.

Benefits

25 days annual leave plus bank holidays

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Experience working in a customer service role.
• Strong negotiation skills.
• Experience in managing expectations and objections.

Responsibilities

• Deliver an exceptional service to customers and clients.
• Ensure effective service delivery and data accuracy.
• Finalise tenancy terms and ensure compliance with standards.
• Contribute to team meetings and personal development.

Skills

Good communication skills

IT Literate with Microsoft packages

Ability to multitask and prioritise

Organised

Great attention to detail

Ability to work under own initiative and as part of a team

Job description

A leading housing management company in Basingstoke is seeking a Relocation Co-ordinator to provide exceptional service in managing key worker accommodation. The role requires strong communication skills, ability to handle competing priorities, and experience with negotiating tenancy terms. You will support the team in various stages of the relocation process to ensure high-quality service delivery. The position includes benefits like annual leave, volunteering opportunities, and staff perks.