Customer Support Specialist – Growth & Hybrid Work

Northgate Vehicle Hire Limited; Tees Valley; On-site; GBP 23,000 - GBP 27,000; Full time

Job summary

A leading vehicle rental company in England seeks a motivated Customer Service Representative to deliver exceptional customer service and support. The ideal candidate will show a passion for customer care, with a strong attention to detail and effective communication skills. You'll contribute to a high-performing team environment, ensuring customer satisfaction across various interactions. This full-time role offers a competitive starting salary and numerous benefits to support your development and well-being.

Benefits

Pension

Life Assurance

Employee discounts

Generous annual leave

Wellbeing services

Qualifications

• Proven ability to deliver excellent customer service.
• Strong written and verbal communication skills.
• Capability to learn new systems quickly.

Responsibilities

• Support customers with inquiries via email or chat.
• Maintain high standards of service and accuracy.
• Contribute to team goals and customer satisfaction.

Skills

Customer centric

Attention to detail

Effective communication

Team collaboration

IT literacy

Continuous improvement mindset

Tools

Microsoft Office

Job description

A leading vehicle rental company in England seeks a motivated Customer Service Representative to deliver exceptional customer service and support. The ideal candidate will show a passion for customer care, with a strong attention to detail and effective communication skills. You'll contribute to a high-performing team environment, ensuring customer satisfaction across various interactions. This full-time role offers a competitive starting salary and numerous benefits to support your development and well-being.