CDP & Personalisation Architect (12-Month Contract)

RS Group; Greater London; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading technology and services company is looking for a Personalisation Consultant to assist in operating their Customer Data Platform. This fixed-term role, based in a hybrid setting, requires expertise in e-commerce personalisation and a deep understanding of cross-channel customer journeys. Responsibilities include collaborating with various teams, establishing best practices, and activating data-driven customer experiences. They offer comprehensive employee benefits and a supportive work environment focused on diversity and inclusion.

Benefits

Annual performance bonus

Enhanced maternity and paternity leave

Private healthcare

Support for health conditions

Support for neurodiverse colleagues

Fertility and adoption support

Qualifications

• Proven experience delivering e-commerce personalisation at scale.
• Hands-on experience with Customer Data Platforms.
• Strong knowledge of journey orchestration and segmentation.

Responsibilities

• Collaborate with Technology and Architecture teams for CDP configuration.
• Establish CDP Centre of Excellence and develop frameworks.
• Advise on audience and segmentation models.

Skills

E-commerce personalisation

Customer Data Platform expertise

Journey orchestration

Data-driven decision making

Stakeholder collaboration

Tools

Activation tools

Job description

A leading technology and services company is looking for a Personalisation Consultant to assist in operating their Customer Data Platform. This fixed-term role, based in a hybrid setting, requires expertise in e-commerce personalisation and a deep understanding of cross-channel customer journeys. Responsibilities include collaborating with various teams, establishing best practices, and activating data-driven customer experiences. They offer comprehensive employee benefits and a supportive work environment focused on diversity and inclusion.