London, United Kingdom Contentful Senior Solution Engineer, Personalization Strategist

Experimentation Jobs; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading digital experience platform provider is seeking a Senior Solution Engineer, Personalization Strategist to join their team. In this role, you will partner with executives to define strategies and objectives for personalization programs, architect integrated solutions leveraging advanced technologies, and conduct workshops to enable success. Ideal candidates should possess expertise in personalization initiatives and customer relationship management, along with strong strategic planning skills. This position offers the opportunity to drive meaningful impact across a global client base.

Qualifications

• Experience in defining strategies and KPIs for personalization programs.
• Technical expertise in integrating solutions using Contentful, CDPs, CRMs, and AI.
• Proven ability to conduct workshops and influence product evolution.

Responsibilities

• Define strategies and objectives for personalization programs.
• Architect solutions using Contentful Personalization and integrate with other tools.
• Influence product development by sharing customer insights.

Skills

Strategic planning

Personalization initiatives

Solution design

Customer relationship management

Data analysis

Job description

Why Here?

Contentful leads as a premier digital experience platform, enabling businesses to deliver engaging, personalized content at scale for over 4,200 organizations worldwide. The Professional Services team serves as a strategic advisor and technical expert, shaping personalization initiatives that drive measurable ROI. This team blends consulting, solution design, and delivery to guide customers through digital maturity, ensuring technical adoption and business impact. They foster global scalability via governance models and operating frameworks.

What Will You Do?

As a Senior Solution Engineer, Personalization Strategist at Contentful, you will partner with executives to define strategies, objectives, and KPIs for personalization programs. You will architect integrated solutions using Contentful Personalization, CDPs, CRMs, and AI models to enable segmentation and experimentation. Additionally, you will conduct workshops, provide enablement through playbooks, and influence product evolution by sharing customer insights and best practices.