Service Manager - Supported Living

Kisimul Group Limited; Gainsborough CP; On-site; GBP 38,000 - GBP 45,000; Full time

Job summary

A leading care organization in Gainsborough is looking for a Service Manager for a new supported living home. This hands-on leadership role involves overseeing day-to-day operations, ensuring high-quality care, and building a strong team. The ideal candidate will have at least 2 years of management experience in a care setting, strong knowledge of CQC standards, and a Level 5 diploma in leadership. Competitive salary and opportunities for professional development are offered.

Benefits

Competitive salary & benefits package

Continuous professional development

Career progression opportunities

Qualifications

• Minimum of 2 years supervisory experience in a care setting.
• Experience with adults having learning disabilities and behaviors of concern.
• Strong knowledge of CQC standards and safeguarding.

Responsibilities

• Oversee day-to-day running of the supported living home.
• Work with families and professionals to enhance resident quality of life.
• Lead and develop a team providing outstanding care.
• Ensure compliance with health and safety and regulatory standards.

Skills

Leadership

Communication

Organisational skills

Problem-solving

Education

Level 5 Diploma in Leadership & Management

Job description

Service Manager – 8 Bedded Supported Living Home

Salary – Upto £45,000 Depending on Experience

Are you a strong, compassionate leader looking to make a real difference in adult social care?
At Kisimul Group, we provide holistic care and lifelong learning opportunities for adults with learning disabilities, autism, and associated needs. Our supported living homes are nurturing, empowering environments where people can grow, thrive, and live meaningful lives.

This is an exciting opportunity for an experienced Service Manager to grow together being part of opening a brand-new supported living home from the very start. You’ll play a key role in shaping the culture, building the team, and setting the standards that will make this service an outstanding place to live and work.

About the Role

As Service Manager, you will be responsible for the day-to-day running of the home, ensuring the highest quality of care and support is delivered in line with Kisimul’s values, policies, and CQC standards. Reporting to the Registered Manager, you’ll oversee the smooth running of the service, including:

• Working in partnership with families, social workers, and Kisimul’s therapeutic teams to ensure every person leads a meaningful, fulfilling life.
• Leading, developing, and motivating your team to provide outstanding care.
• Ensuring effective staff management – including recruitment, supervision, appraisal, and training.
• Maintaining compliance with safeguarding, health & safety, and regulatory standards.
• Promoting independence, dignity, and choice for the people we support.
• Managing budgets, resources, and staffing to ensure safe and effective service delivery.
• Building strong partnerships with all stakeholders and external professionals (social workers, local community and medical professionals)
• Working collaboratively to reach the occupancy target of the new service.

This is a hands-on leadership role where you’ll be a visible, approachable, and supportive presence for both staff and residents.

What We’re Looking For

We’re seeking a natural leader with:

• At least 2 years of management/supervisory experience in a care setting.
• Experience supporting adults with learning disabilities, autism, and behaviours of concern.
• Strong knowledge of CQC Fundamental Standards, safeguarding, and person-centred care.
• Ability to inspire, coach, and manage teams to deliver outstanding outcomes.
• Excellent communication, organisational, and problem-solving skills.
• Flexibility to work across a 7-day rota, including evenings, weekends, and on-call duties.
• Proven experience in setting up services from scratch
• Experience of working in a supported living service

Qualifications required:

• Level 5 Diploma in Leadership & Management (or willingness to complete within 12 months).

Why Join Kisimul?

At Kisimul, we believe in nurturing not only the people we support but also our teams. As Service Manager, you will benefit from:

• Competitive salary & benefits package.
• Continuous professional development & leadership training.
• The chance to work in a forward-thinking, therapeutic community model.
• A supportive management structure and opportunities for career progression.
• The rewarding experience of helping people live their best lives.

If you’re ready to lead a new service where adults with learning disabilities can thrive—and where you and your team can truly Grow Together, Think Forward, and Be Yourself—we’d love to hear from you.

Apply today to join the Kisimul family and take the next step in your care leadership career.

All applicants will be required to undertake an enhanced DBS Check. Kisimul Group Ltd is an equal opportunities employer.

At Kisimul, we’re committed to creating a workplace that celebrates and welcomes diversity in all its forms. We believe that varied perspectives make us stronger and more innovative. If you're excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply — your unique background, perspective, and potential might be exactly what we’re