Service Manager

nationalcaregroup.com; Middleton; On-site; GBP 31,000 - GBP 36,000; Full time

Job summary

A leading social care provider in the UK is looking for a Service Manager for Supported Living Services in Liverpool. The ideal candidate will lead a dedicated team, ensuring high-quality, person-centred support for individuals with various needs. This hands-on leadership role offers opportunities for career development and a supportive work environment. If you're passionate about empowering people and want to make a difference in their lives, we invite you to apply and build brighter futures together.

Benefits

£2,000 Joining Bonus

Fast-track career development

Digital Perks Platform

Stream – get paid as you earn

Qualifications

• Strong background in learning disabilities, mental health, or complex needs.
• Proven leadership across multiple sites.
• Natural people-leader with coaching and mentoring skills.

Responsibilities

• Lead and motivate a team for person-centred support.
• Manage multiple supported living sites.
• Build positive relationships with stakeholders.

Skills

Leadership

Understanding of learning disabilities

Mentoring skills

Strong communication

Team motivation

Education

Level 3 or equivalent qualification in Health & Social Care

Job description

Affinity Supporting People South Limited are currently recruiting a Service Manager for our Supported Living Services in Liverpool. At Affinity Supporting People South, we don't just offer jobs — we build futures.

As one of the UK’s leading providers of adult social care, we’re on a mission to empower people with Learning Disabilities, Autism, Mental Health needs and Physical Disabilities to live their best, most independent lives. And we’re looking for someone special to lead that mission in our Rochdale Supported Living Services.

That is why we offer:

• £31,.20 per annum (based on experience)
• £2,000 Joining Bonus – your impact starts from Day One
• Fast-track career development and expert training
• Digital Perks Platform – discounts on hundreds of brands
• Stream – get paid as you earn
• Be part of a provider at the forefront of care innovation

The Service Manager Position:

As Service Manager, you’ll lead and inspire a team to deliver truly person-centred support that unlocks potential and enhances lives.

You’ll manage multiple supported living sites, to ensure smooth, safe, high-quality service delivery whilst staying present with the people we support.

From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes — this is a hands‑on leadership role where no two days are ever the same.

About the role:

• Motivate, lead and develop a passionate team
• Ensure high-quality, person‑led care across all services
• Be visible, hands‑on, and lead from the front
• Deliver and monitor activities that support wellbeing and outcomes
• Work in line with values, policies, and care standardsBuild positive relationships with stakeholders, families, and professionals

About you:

• Strong background in learning disabilities, mental health, or complex needs
• Level 3 or equivalent/above qualification in Health & Social Care (or equivalent experience)
• Proven leadership across multiple sites
• Natural people‑leader with coaching and mentoring skills
• Full UK driving licence and access to a vehicle

If you’re passionate about delivering life‑changing support and want to be part of a forward‑thinking, supportive organisation — we want to hear from you.

Ready to take the next step? Apply today. Let’s build brighter futures, together.

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!